Shipping & Delivery Policy
Shipping & Delivery – Velia
We offer free standard shipping across the United Kingdom.
Shipping Providers
All orders are shipped using Evri or YunExpress.
Delivery Time
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Estimated delivery time: 5 to 7 business days.
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Please note that delivery times are estimates and may be extended during peak periods or due to customs checks beyond our control.
Shipping Confirmation
Once your order has been dispatched, you will receive an email confirmation containing your tracking details.
Missing or Delayed Orders
If you have not received your parcel within 10 days from the shipping date, please contact us at contact@velia.com (or your official Velia support email) so we can assist you promptly.